Expanding review coverage ninefold at a top U.S. fund administrator.
One of the largest U.S. fund administrators runs operations across thousands of funds, each with its own documents, rules, and exceptions. Resolving a single question used to mean weeks of email, calls, and manual review.
Segmental moved the firm's core workflows into a structured operating layer organized around each fund's documents, rules, and precedents. Known patterns resolve deterministically. New cases route for human review with the relevant context already attached, and every resolved case becomes part of the system's memory.